Conflict, just like communication, is part and parcel of life. I'm pretty sure every single one of us has experienced disagreements with friends, family members, schoolmates, superiors and subordinates, or even random strangers we encounter. (Admit it, you must have run into at least one rude salesperson who expressed displeasure simply because you were just browsing and had no intention to buy anything.)
Since everyone is wired differently, it is inevitable that we have different views. This discrepancy in perspective and method of handling issues leads to conflict.
What a mess the world would be in if everyone was at loggerheads with each other all the time!
Thank goodness for our innate ability to relate to other people (even if some people are better at it than others are). However, having this ability isn't enough; we still need to learn to utilize it effectively, and the only way to do this is to practise.
Let us consider the following situation, which is probably familiar to many.
Cast - Parent, child.
(Let's just arbitrarily assign a gender to each of the persons involved, say, mother and son.
Alright, for convenience's sake, let's just name the son... Stan.)
Setting - Home.
Plot synopsis- Mother and son got into an argument because he wanted to go out with his friends, but she wouldn't hear of it.
Stan: Mom, can I go and play basketball with my friends?
Mom: No, your 'O' level exams are coming. You should be studying at home.
Stan: I've already finished my homework and revision for next week!
Mom: No, you'll be too tired by the time you get home, and you still have school tomorrow.
(The exchange goes on until Stan gives up and storms off to his bedroom.)
Disclaimer - This is a work of fiction. Any resemblance to actual events or persons living or dead is purely coincidental.
Looking at this issue from an outsider's point of view, we can see that the parent is just trying to show concern for her child, who seems unable to appreciate her efforts. Both parties are probably frustrated that their point isn't getting across, but are unwilling to come to a compromise as well. (I've been in Stan's shoes before; this kind of situation just results in an unhappy atmosphere at home.)
So. What do you think? Suggestions to resolve this issue will be most welcome! (Yeah, please save me from watching this scene on replay every week at home. Hahah.)